Customer reviews of Metro Cars London Ltd
At Metro Cars London Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Metro Cars London Ltd
Based on 121 customer reviews
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5
Started well but time will tell
By David H on 06 January 2019 | Purchase not verified
Very friendly salesmen but time will tell if this was a good buy. It was advertised as having had the timing belt renewed but it had not. They allowed me £200.00 off in lieu of this. The tools(wheel brace) and jack were all missing. Why anyone should wish to remove these from the vehicle is beyond me as they have little intrinsic value. The smell of damp in the vehicle was overpowering and will take considerable time to remove. The new tyres on the front are 255/60 whilst the rears are 265/60. The vehicle was advertised as just having been serviced but the oil proved to be old and dirty(unless oil change is not counted for servicing). One of the keys supplied was dead. One of the locking wheel nuts was missing. I realize this was not a new vehicle but given the price and being a dealer, I would have expected more attention to detail.
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5
Car purchase
By Sarah L on 11 October 2018 | Purchase not verified
I have just tecently purchased a car through Metro cars . This is my third vehicle through this outstanding,professional dealership. Each time they have listened to my requirements and specifications and have come up with great vehicles. All with good service history. They personally source the vehicles so because of their professional conduct you buy with complete peace of mind -everything is covered ..
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5
MOST HELPFUL AND KINDLY
By Christine S on 30 August 2018 | Purchase not verified
Would highly recommend - these guys did their utmost to help in every way and I ended up with a super car at the right price. Nothing was too much trouble for them. Thanks again!
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5
Recommended
By Paul B on 20 August 2018 | Purchase not verified
Very good stock of genuine cars with known history. Helpful without being pushy. Would recommend.
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5
VW Golf for my Wife
By Darren A on 12 July 2018 | Purchase not verified
I found the VW Golf from Metro Cars advertised online, it looked the sort of car I had been searching for and made an appointment to view it as soon as I could get there. It looked even better than in the pictures and was clean inside and out and was unmarked in fact just like a new car even though it was over 3 years old. The staff were fantastic to me and a true pleasure to deal with.....would certainly use again
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5
Used Car Buyer
By Ana J on 11 July 2018 | Purchase not verified
Just bought a used car from Metro Cars - the car was absolutely perfect in every detail. I dealt with a saleman called Sam and he couldn't of been more helpful. The car was great anyway, but i also was given RAC warranty and Sam also kindly arranged a little bit of finance I needed. I couldn't have been more delighted with the whole experience. Definitely 5 *
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5
Perfect !
By Abdul S on 28 July 2017 | Purchase not verified
Buying a vehicle the Stress free way! 65 miles journey down to Metro Car Sales to view a vehicle we saw online, description of vehicle online was low mileage & in very good condition, once we viewed the vehicle we were pleasantly surprised. The vehicle was in immaculate condition (valeted ready for us to inspect), we spent a considerable time looking around the vehicle and then had a 30 mins test drive. Both sales guy's were very polite and everything we asked was answered. We agreed to purchase the vehicle there and then and as we were handing over our vehicle as Part-X, they managed within 1 hr to turn around the new vehicle so we could drive-away the same day. This was including the garage over-check, applying 12mths Tax and swapping over the Insurance + giving us 3yrs RAC extended warranty all paper work signed & sealed good to go. A very big thumbs up for these guy's :-).
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5
Customer Care is real at Metro Cars Chesham.
By Patrick C S on 17 July 2017 | Purchase not verified
I recently bought a bespoke small family car from Metro Cars to my exact specification requirements, including top of range condition, RAC road tested ,previous owner service information and low mileage, with complimentary RAC Breakdown Cover. Sam head of sales, in Chesham, is only focussed on each individual customer request and avoids any hint of pressure, as he is answers all buyer led questions. I recommend Metro Cars to any potential customer on the look out for a change of car or bespoke specification and for the high added driver value of customer care, it is worth the journey to this honest trader, in Chesham.
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5
Excellent Service, thank you!
By John W on 20 May 2017 | Purchase not verified
Lovely people to deal with. Very relaxed negotiation and beautiful car. Couldn't be more pleased. All the best Sajad for the future. Best regards, John.
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5
Great Service all round
By Alexander W on 23 April 2017 | Purchase not verified
Just purchased a Seat Ibiza from Metro Cars, the experience at Metro Cars was great because the staff were very friendly and were not 'pushy'. All my questions were answered and they even picked me from the station and took me to their dealership so I could view the cars. Carry on being brilliant guys.. thanks again..