Customer reviews of Metro Cars London Ltd

By Gian T on 03 August 2020 | Purchase not verified

Super efficient service, they had a car with low mileage, good service history, and well screened car. I have just purchased a few days ago and found the experience comfortable and super easy with Metro Cars. I would highly recommend using them.

By Dino M on 27 July 2020 | Purchase not verified

Amazing place to buy a car. Great contact. I was looking for a Honda Legend. I found only one what I intrested in the whole UK. I sent an email and had quickly response from Sam. He held me this car until review. I came from Manchester and decided to finalize the transaction. Now I'm happy with next my Honda owner. Nice one. Thank you Sam!

By Ben F on 07 October 2019 | Purchase not verified

I am very happy to recommend Metro Cars. The experience was excellent. The initial phone call provided comprehensive details about the car. The visit and test drive went very well - there was no sales pressure at all and our questions were answered honestly and helpfully; nothing was too much trouble. We had the vehicle independently inspected, which Metro Cars were very happy to facilitate, and the inspector said it was the best car he had assessed in 5 years. On collection, we were picked up from the station and drove away very happy. This is a great garage and they set the standard others should try and copy.

By Paul W on 11 July 2019 | Purchase not verified

Toyota Landrusier 1996 FJ80 4.2 diesel manual. Always wanted one of these so decided what the heck and bought one. The vehicle was better than described when I went and view it, the guys at Metro were so far above helpful and friendly there is no comparison to a car dealer they are exceptional. Had the car for over a year now, love it, even the guys who mot'ed made me an offer for but tough I'm keeping it, got a chance to look underneath it, this car at 23 years old is a good as new. You could not find better people to do business with. Paul Whelan

Reply from Metro Cars London Ltd on 12/07/19

Hi Paul Lovely to here that you are happy with the Toyota .

By Iain B on 29 April 2019 | Purchase not verified

Nice guys and nice cars, and I've bought a lot of cars over the years. Would buy from again.

By Simon & Nicky H on 16 March 2019 | Purchase not verified

I cannot speak highly enough of this family run business. Extremely honest, courteous and highly principled. I would not hesitate to buy from Metro Cars again. Highly recommended - Thank you

By Roy W on 16 January 2019 | Purchase not verified

We Brought our Porsche macan from these guys Great service no hassle , no pressure, sorted the car out took our personal plate off our car and we drove our new car the same day very pleased with the car good old fashioned honest car dealers what they say is what you get would defenetly use again

By David H on 06 January 2019 | Purchase not verified

Very friendly salesmen but time will tell if this was a good buy. It was advertised as having had the timing belt renewed but it had not. They allowed me £200.00 off in lieu of this. The tools(wheel brace) and jack were all missing. Why anyone should wish to remove these from the vehicle is beyond me as they have little intrinsic value. The smell of damp in the vehicle was overpowering and will take considerable time to remove. The new tyres on the front are 255/60 whilst the rears are 265/60. The vehicle was advertised as just having been serviced but the oil proved to be old and dirty(unless oil change is not counted for servicing). One of the keys supplied was dead. One of the locking wheel nuts was missing. I realize this was not a new vehicle but given the price and being a dealer, I would have expected more attention to detail.

Reply from Metro Cars London Ltd on 27/01/19

Hi David Many thanks for your review, thank you for your feed back. I am sorry the service provided to you was not up to our normal high standard. We take this very seriously, there are no excuses for you not receiving the same service all of our other customers receive unfortunately you came to us during the Christmas holidays when we were refurbishing without an appointment and the car was not prepared to our normal standard. This is not an excuse and we should have checked the above points you mentioned prior to handover. We have tried contacting you since to help compensate for anything you are not happy about. Please feel free to get in touch so we can resolve any issues. Many Thanks

By Sarah L on 11 October 2018 | Purchase not verified

I have just tecently purchased a car through Metro cars . This is my third vehicle through this outstanding,professional dealership. Each time they have listened to my requirements and specifications and have come up with great vehicles. All with good service history. They personally source the vehicles so because of their professional conduct you buy with complete peace of mind -everything is covered ..

By Christine S on 30 August 2018 | Purchase not verified

Would highly recommend - these guys did their utmost to help in every way and I ended up with a super car at the right price. Nothing was too much trouble for them. Thanks again!