Customer reviews of Metro Cars London Ltd

By Anthony G on 27 July 2018 | Verified purchase

An absolutely A* dealership. Friendly, attentive, efficient and easy to deal with. Provided a top quality vehicle. Highly recommended

By Julie A on 20 July 2018 | Verified purchase

Left us to look at car on our own not pushy but was available to answer any questions. Very friendly and even offered to deliver new car and take our old one in p/x as we live over hour away, so very good service. Car very good condition, clean throughout and priced reasonably. Would totally recommend them.

Reply from Metro Cars London Ltd on 21/07/18

Hi Julie Thanks for your lovely review, and glad to hear you had a positive experience buying from us. I hope you enjoy your new Citroen.

By Steven G on 24 June 2018 | Verified purchase

Excellent all round. The dealer knew I would be arriving quite late in the day and had the car completely ready for me to look round, test drive on my own and then was happy to discuss and complete the sale, including p/x of my car, there and then. All of which saved me a lot of time and hassle. He's also been great in responding to the two minor follow-up queries I've had. Absolutely no pressure but a good price - I'd spent plenty of time on Autotrader comparing prices etc. Car has been great so far, so this looks to have been a great buy. Definitely recommend this dealer (not something I ever thought I'd say about a car dealer!) and was really pleased to find all the previous reviews were true.

By John M on 13 June 2018 | Verified purchase

We were made welcome from our arrival to the time we shook hands and left the garage with our new car. After booking a test drive over the phone in the morning, we found the car ready to inspect and drive. The salesman knew we had travelled a distance and as we stepped out of our car he was there to greet us and offered us refreshments immediately. Everything was done to let us see and drive the vehicle without a salesman hovering over our shoulder and absolutely no pressure was applied to us with regards to the purchase. We found this very pleasant after some garages we had visited in pursuit of a newer car. Well done Metro Cars.

By Christopher E on 29 May 2018 | Verified purchase

Very Friendly service and great buying experience. Didn't feel pressured into anything. Really enjoying my Focus ST

By Max H on 03 May 2018 | Verified purchase

Very professional with no slip ups...was perfect from the first viewing right through to the end.

By Susan C on 12 April 2018 | Verified purchase

Metro Cars gave an absolutely outstanding service from my initial enquiry on Easter Sunday to the time I picked up my new car. It was a pleasure dealing with the sales manager and he definitely went that extra mile. Being an RAC approved dealer gave me peace of mind knowing that the car had been inspected according to the comprehensive RAC checklist and I received the RAC Approval Certificate as verification of all the checks made. As part of the deal I received RAC Silver Warranty giving me further protection against any mechanical failures for 12 months up to a value of £3,000 for each failure. And as a goodwill gesture the car was serviced before I picked it up. In addition, on the day I completed the purchase, the car was valeted, a cracked wing mirror was replaced and the DVLA new keeper and car tax applications were completed online. I had nothing left to do except enjoy driving my new car . Metro Cars have certainly done me proud: I cannot rate them highly enough.

Reply from Metro Cars London Ltd on 29/04/18

Thank you very much for the lovely review Susan, It was an absolute pleasure to meet you and I hope you enjoy your new Nissan Note. Many Thanks

By Ben L on 04 April 2018 | Verified purchase

I recently purchased a classic Land Rover from Metro Cars. Right from our first conversation through to driving away the service has been excellent. The MOT on the vehicle was a looking a little short and Metro did not hesitate to get it tested and covered the cost of the minor fixes required.

Reply from Metro Cars London Ltd on 09/04/18

Hi Ben thank you for your lovely review, it was a pleasure meeting you and we hope you and your little ones enjoy the Discovery. Many Thanks

By Hugh M on 01 April 2018 | Verified purchase

Very helpful stayed open on 2occastions for us as we got stuck in traffic on way there . Car we purchased has been great and seems very reasonable value.very happy with over all experience

Reply from Metro Cars London Ltd on 02/04/18

Hi Hugh, Thanks for the lovely review and for offering a tip for us staying on late for you. Glad to hear the Subaru is doing well for you. Many Thanks

By Israel D on 26 March 2018 | Verified purchase

I am very happy with the whole experience of purchasing my car from Metro Cars and would recommend it to everyone. They were very helpful over the phone and stayed late just I could come and test drive the car as I finished work late,that what I call customer service.

Reply from Metro Cars London Ltd on 02/04/18

Hi Israel, Many thanks for your lovely review, and glad you were happy with our service. The BMW 1 series you purchased from us was like a new car having covered less than 10k miles, I hope it gives you many years of reliable motoring. Many Thanks