Customer reviews of Metro Cars London Ltd

By Tracey B on 29 August 2018 | Verified purchase

Great customer service, salesman replied to my messages on a Bank holiday evening, answering all my queries. Very friendly sales team, no pressure to buy, no hard sell, we were left to take our time viewing and then test driving our car. Very easy transaction, a pleasure to deal with.

By David B on 28 July 2018 | Verified purchase

Nice experience not pushy salesman like many other garages. Would highly recommend.

By Rosie S on 27 July 2018 | Verified purchase

Very helpful! I was impatient to drive off the same day with the car so they did more than expected to help so leave with the car as soon as possible

By Anthony G on 27 July 2018 | Verified purchase

An absolutely A* dealership. Friendly, attentive, efficient and easy to deal with. Provided a top quality vehicle. Highly recommended

By Julie A on 20 July 2018 | Verified purchase

Left us to look at car on our own not pushy but was available to answer any questions. Very friendly and even offered to deliver new car and take our old one in p/x as we live over hour away, so very good service. Car very good condition, clean throughout and priced reasonably. Would totally recommend them.

Reply from Metro Cars London Ltd on 21/07/18

Hi Julie Thanks for your lovely review, and glad to hear you had a positive experience buying from us. I hope you enjoy your new Citroen.

By Steven G on 24 June 2018 | Verified purchase

Excellent all round. The dealer knew I would be arriving quite late in the day and had the car completely ready for me to look round, test drive on my own and then was happy to discuss and complete the sale, including p/x of my car, there and then. All of which saved me a lot of time and hassle. He's also been great in responding to the two minor follow-up queries I've had. Absolutely no pressure but a good price - I'd spent plenty of time on Autotrader comparing prices etc. Car has been great so far, so this looks to have been a great buy. Definitely recommend this dealer (not something I ever thought I'd say about a car dealer!) and was really pleased to find all the previous reviews were true.

By John M on 13 June 2018 | Verified purchase

We were made welcome from our arrival to the time we shook hands and left the garage with our new car. After booking a test drive over the phone in the morning, we found the car ready to inspect and drive. The salesman knew we had travelled a distance and as we stepped out of our car he was there to greet us and offered us refreshments immediately. Everything was done to let us see and drive the vehicle without a salesman hovering over our shoulder and absolutely no pressure was applied to us with regards to the purchase. We found this very pleasant after some garages we had visited in pursuit of a newer car. Well done Metro Cars.

By Christopher E on 29 May 2018 | Verified purchase

Very Friendly service and great buying experience. Didn't feel pressured into anything. Really enjoying my Focus ST

By Max H on 03 May 2018 | Verified purchase

Very professional with no slip ups...was perfect from the first viewing right through to the end.

By Susan C on 12 April 2018 | Verified purchase

Metro Cars gave an absolutely outstanding service from my initial enquiry on Easter Sunday to the time I picked up my new car. It was a pleasure dealing with the sales manager and he definitely went that extra mile. Being an RAC approved dealer gave me peace of mind knowing that the car had been inspected according to the comprehensive RAC checklist and I received the RAC Approval Certificate as verification of all the checks made. As part of the deal I received RAC Silver Warranty giving me further protection against any mechanical failures for 12 months up to a value of £3,000 for each failure. And as a goodwill gesture the car was serviced before I picked it up. In addition, on the day I completed the purchase, the car was valeted, a cracked wing mirror was replaced and the DVLA new keeper and car tax applications were completed online. I had nothing left to do except enjoy driving my new car . Metro Cars have certainly done me proud: I cannot rate them highly enough.

Reply from Metro Cars London Ltd on 29/04/18

Thank you very much for the lovely review Susan, It was an absolute pleasure to meet you and I hope you enjoy your new Nissan Note. Many Thanks